CHAPTER 05 · GENERATIVE AI

Fine-tuning and human feedback

A pre-trained model can be adapted to particular tasks, languages or ways of answering.

What is it?

A pre-trained model can be further adapted (fine-tuned) for particular tasks, a language or a style. Human feedback is often used too: people rate answers and the model learns which ones they prefer. That makes it more useful and more polite.

An everyday example

When a chatbot politely refuses a dangerous request or answers in neat bullet points, that is largely the result of tuning with human ratings.

Why does it matter?

Tuning decides how a model behaves, what it will not do and what tone it uses. People and their criteria make those decisions.

A common misconception

That a friendly, confident tone means a good answer. A model can learn to please without necessarily being right.

In more detail

What is fine-tuning?

Further training of a model’s parameters on specially selected data.

What is learning from human ratings?

People compare answers or rate examples; that data helps teach the model the desired behaviour.

Is that the same as giving instructions?

No. A prompt changes the current input. Fine-tuning changes the model through extra training.

Why does a model sometimes agree too readily?

Because the ratings and training goals can point in the wrong direction. A model may favour a pleasing answer over a correct one.

Remember: A friendly tone is not proof of a good answer.

Reliable sources

Last reviewed 1 November 2026. An explainer, not professional, legal or medical advice. For rules and figures that change, check the official version.